Bank Branch Closures
Major US banks have closed over 40 locations in just a two-week period, the latest sign of the industry’s ongoing shift away from expensive brick-and-mortar branches.
Chase, Wells Fargo, and Santander were among the banks that shuttered branches between August 4 and August 18, with Bank of America leading the way by notifying regulators of 12 branch closures.
The closures, which spanned from California to New Jersey, were confirmed to the Office of the Comptroller of the Currency (OCC), the federal agency that monitors bank branch openings and closures.
The Shift to Online Banking
Experts attribute this wave of branch consolidations to the growing preference for online and mobile banking among customers.
A recent survey found that nearly 70% of customers between the ages of 25 and 34 prefer to do their banking online rather than in a physical branch.
“Survey data continues to show that online banking is quickly becoming the standard for how people bank,” said Andrew Murray, Lead Data Content Researcher at GoBankingRates.
“Most Americans find it more convenient than having to go into a bank on a lunch hour or early in the weekends, and as more adults who grew up with smartphones enter the market, its popularity will continue to grow.”
The Benefits of Online Banking
While the branch closures may inconvenience some customers, online banking can offer a range of benefits, including lower fees and higher interest rates on savings.
Jessica Morgan, a financial expert and founder of Canadian Budget, advises consumers to take advantage of the support services many online banks offer to help with the transition.
“Even though mobile banking is considered more of a self-service style, features like online chat support are frequently offered to assist you if you need help,” Morgan said.
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