Two former TikTok moderators filed a civil action seeking class- action status now against the platform and parent company Bytedance, reported NPR. The suers, Ashley Velez and Reece Young, worked for the social vid platform last year as contractors. To fulfill their part as moderators, they witnessed “ numerous acts of extreme and graphic violence”, including murder, animalism, necrophilia and other disturbing images. The action accuses TikTok of negligence and violating labor laws in California, the state where the platform’s US operations is grounded.
Both complainants said they were assigned with viewing hours of disturbing footage, frequently working 12-hour days. They both paid for comforting out-of- fund in order to deal with the mental risk of the job. The action accuses TikTok of assessing high “ productivity norms” on chairpersons, which forced them to watch large volumes of disturbing content without a break. Both workers were also forced to subscribenon-disclosure agreements as a condition of their employment.
“We’d see death and visual, graphic pornography. I would see unclothed underage children every day,“Velez told NPR.“I would see people get shot in the face, and another video of a child getting beaten made me cry for two hours straight.”
Chairpersons at Facebook and other platforms have spoken out in the past about the severe cerebral risk of their jobs. Workers have claimed they are given a short period of time, generally only seconds, to determine whether a videotape violates the platform’s programs. The job has frequently been called “ the worst job in technology,“and workers regularly suffer from depression, PTSD- comparable symptoms and suicidal imagination. In a 2020 agreement, Facebook paid over $ 52 million to a group of former chairpersons who said they developed PTSD from the job.
This isn’t the first action of this type for TikTok, which presently has a base of content moderators worldwide. Last December another content moderator for TikTok also sued the platform for negligence and violating plant safety norms. According to NPR, the action was dropped last month after the complainant was fired.