The Galaxy S22 line is said to make apps like Strava, LinkedIn and Microsoft Office slower due to an apparent bug.
According to multiple reports, the culprit is Samsung’s Game Optimizing Service (GOS), an in-app application designed to improve gaming performance.
The company claims that GOS helps eliminate performance issues like lag and overheating while gaming.
It does this by limiting the performance of certain gaming applications by inhibiting the powerful processors of the device.
However, according to the Korean Maeil Business Newspaper and a number of user reports online, GOS restricts apps that it shouldn’t.
The software – which is also built into a number of Samsung’s previous smartphone ranges – starts when launching a game app.
Twitter user @GaryeonHan pointed out that the list of apps that qualify as “games” is long and includes many apps that aren’t related to games.
He shared a screenshot of this listing online, found by Samsung fans after digging through code for the Android operating system that runs on Samsung phones.
Curious entrants include Microsoft Office and YouTube Vanced.
“Samsung has placed performance limits on over 10,000 apps we use in our daily lives, not just games,” @GaryeonHan tweeted.
He added that GOS seems to activate even when it’s not needed, such as when a device’s temperature is within a reasonable range.
Samsung fans took to Twitter to vent their frustrations, with one suggesting buyers of the $1,017 Galaxy S22 weren’t getting the performance they paid for.
They scoffed, “So you bought a Galaxy S22 which is supposed to have the best hardware and despite that…games don’t really run as they should.
“The problem is not poor chipset performance. The problem is Samsung’s GOS (Games Optimization Service) which limits CPU and GPU performance.”
Samsung is reportedly investigating the issue and is expected to issue an official statement in the coming days.
The Sun has contacted Samsung for comment.
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