Carnival Cruise Ship Devolves into Mayhem After Technical Issues Force Route Adjustment

Carnival Cruise Chaos

May­hem erupt­ed aboard a Car­ni­val cruise ship when pas­sen­gers were informed of a last-minute change to their Caribbean itin­er­ary due to a tech­ni­cal prob­lem. Enraged vaca­tion­ers chant­ed for refunds as the cruise line attempt­ed to explain the situation.

Disgruntled Passengers Demand Refunds

Guests aboard the Car­ni­val Vista had booked an 8‑night South­ern Caribbean cruise out of Port Canaver­al, Flori­da, expect­ing to vis­it Aru­ba, Cura­cao, and Turks and Caicos. 

How­ev­er, as the board­ing process was under­way, the cruise line noti­fied pas­sen­gers of a change in plans.

Car­ni­val crew mem­bers had dis­cov­ered a “tech­ni­cal issue affect­ing the ship’s cruis­ing speed,” forc­ing the cruise line to alter the itin­er­ary. The Vista would instead trav­el to the Bahamas, mak­ing stops at Nas­sau, Princess Cays, Freeport, and Half Moon Cay.

Some pas­sen­gers were not pleased with the last-minute change and began chant­i­ng for refunds as the cruise staff tried to explain the sit­u­a­tion. One pas­sen­ger claimed to have spent $6,000 to board the cruise.

Cruise Line Offers Compensation

The pas­sen­gers were giv­en sev­er­al options, includ­ing the choice to remain on the ship or receive a full refund.

Car­ni­val stat­ed that those who sailed were giv­en an onboard cred­it and a future cruise cred­it to make up for the unex­pect­ed change.

Even with the com­pen­sa­tion offered, some pas­sen­gers were still frus­trat­ed with Car­ni­val for the last-minute announce­ment, claim­ing the cruise line knew about the prob­lem before boarding.

The Car­ni­val Vista has since been on sev­er­al voy­ages since the August 10th depar­ture, but its Sep­tem­ber 7th depar­ture from Port Canaver­al has report­ed­ly been canceled.