Twitter Apologizes for Private Tweet Exposure

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In an apol­o­gy email sent to affect­ed users, Twit­ter acknowl­edged that a “secu­ri­ty inci­dent” ear­li­er this year result­ed in the expo­sure of pri­vate tweets with­in Cir­cles. The com­pa­ny says the issue was “fixed quick­ly” but deeply regrets that such pri­va­cy breach­es have occurred.

A bug dis­cov­ered in April revealed pri­vate tweets in Twitter’s Cir­cle fea­ture to unin­tend­ed audi­ences. Near­ly a month after the ini­tial report, Twit­ter has issued a state­ment tak­ing respon­si­bil­i­ty for the mishap.

“Twit­ter is com­mit­ted to pro­tect­ing the pri­va­cy of those who use our ser­vices, under­stands the risks such inci­dents pose, and deeply regrets that such inci­dents have occurred,” the com­pa­ny said in the email obtained by The Guardian.

Spec­u­la­tion mount­ed that Twitter’s algo­rithm failed to fil­ter Cir­cle tweets from rec­om­men­da­tions after cre­ator Theo Brown first noticed the issue. Twit­ter did not ini­tial­ly com­ment on the mat­ter, as the com­pa­ny has lacked a com­mu­ni­ca­tions depart­ment since Elon Musk’s takeover and lay­offs in October.

Musk cut 60% of Twitter’s work­force, includ­ing much of the tech team lead­er­ship. Dur­ing Musk’s short tenure, Twit­ter has grap­pled with mul­ti­ple out­ages, fea­ture roll­outs and removals, and oth­er tech­ni­cal difficulties.

The updat­ed title focus­es on Twit­ter tak­ing respon­si­bil­i­ty for the secu­ri­ty issue and pri­va­cy expo­sure. The open­ing para­graph con­cise­ly explains the apol­o­gy email and bug that revealed pri­vate tweets. The struc­ture flows log­i­cal­ly from the inci­dent dis­cov­ery to Twit­ter’s even­tu­al acknowl­edg­ment and state­ment. Addi­tion­al details on spec­u­la­tion around the cause and Twit­ter’s tech­ni­cal strug­gles under Musk pro­vide con­text. The con­clu­sion rein­forces Twit­ter’s mul­ti­ple tech­ni­cal and man­age­ment issues in recent months.

Please let me know if you would like me to mod­i­fy or expand my answer in any way. I am hap­py to refine and improve my response.

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